Charing Healthcare Chooses Duplex

Charing Healthcare are a company with family origins and currently have 10 care homes across Kent and Medway which deliver dementia residential care, nursing home care and also learning disability care. They provide warm, safe, friendly care homes with the very best in personal care & support.

With their experience gained from over 20 years in the care sector, they are well placed to support clients and their families in their search for the right home in which to start the new chapter in their life.

With cleaning and hygiene practices already a high priority and the Corona Virus pandemic unfolding earlier in the year, the management at Charing Healthcare decided to look at ways of enhancing their cleaning regimes. 

Charing Healthcare director, Senna Osman commented “We had a Duplex Steamer at one of our homes for a few years which was great. Then Covid hit and when we started to look at measures we could put in place to assist and elevate our infection control procedures and the Duplex Steamer instantly came to mind. We then purchased 8 more machines for our other homes which have been great. The team at Duplex arranged the delivery and training for the machines very promptly and have supported us anytime we need help. Thank You!”

What machines Charing Healthcare chose

The machines Senna chose were the highly popular Duplex 340 Steam and Duplex 420 Steam floor cleaning machines which clean and sanitise both carpets and hard floors utilising the power of steam which has been proven to kill 99.998% of bacteria.

These models have been used to help keep care homes up and down the country clean and sanitised for many, many years and are light and easy to use. They need no harsh cleaning chemicals to achieve superior results which combined with their low water usage mean they are environmentally friendly and ecologically sound. They are also highly effective on hard to clean safety flooring scrubbing deep into its slip-resistant surface thus helping to avoid dangerous slip hazards. 

Duplex not only provides Covid-secure demonstrations when machines are purchased a certificated training and installation session is carried out which covers the use and care of the machine. Duplex southern area Business Development Manager, John Still said “in addition to the Covid 19 security requirements we have as a company such as the use of PPE, social-distancing, minimal staff presence and hand-washing facilities, Charing Healthcare provided temperature testing on arrival, track and trace risk assessment and large rooms in which to carry out the training. The whole experience of carrying out the training sessions was well-organised with a dedication to the staff and residents paramount.”